With a Leadwidget you always show the most important buttons of your Ecwid website (like a Mail button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.
By providing the option for customers to contact you via email on your Ecwid platform, you can capture more leads. Customers who prefer email communication can easily reach out to you, thus increasing the chances of generating new leads.
Offering contact through email on your Ecwid platform allows customers to engage with your business at their convenience. They can ask questions, seek information, or provide feedback through email, resulting in enhanced customer engagement and satisfaction.
Using email as a contact channel on your Ecwid platform allows you to efficiently qualify leads. By gathering relevant information through email conversations, you can identify potential customers, understand their needs, and determine their level of interest before investing additional resources into the lead.
As a business, establishing effective communication channels with your customers is crucial for providing exceptional customer service and building strong relationships.
One such channel that can greatly benefit your business is email, as it allows for direct and personalized interactions.
By leveraging the power of email communication through your Ecwid platform, you can seamlessly connect with your customers, address their queries, and ensure their satisfaction.
In this introduction, we will explore how your business can effectively provide contact with customers via mail from your Ecwid platform, enabling you to deliver timely and personalized support to enhance the overall customer experience.
Email is a digital messaging service that allows users to send and receive messages, attachments, and documents. It has an estimated 3.9 billion users worldwide and is the primary mode of communication for 94% of professionals. On average, 306.4 billion emails are sent and received each day, with 49% of emails being opened on mobile devices. Email marketing has a high return on investment, with an average ROI of $42 for every $1 spent. However, spam accounts for 45% of all emails sent, leading to the implementation of filters and spam blockers.