Agency branding

Open Partners → Settings → Agency branding to manage your agency's branding settings. Custom Whitelabel is a separate option, costing €99 per month excluding VAT per agency environment. Client plans are billed separately.

Custom Whitelabel covers your dashboard branding, custom domain, SMTP and widget branding on all subaccounts. Removal of Boei branding is included on those accounts, including Starter and trials. These accounts do not need a separate branding-removal add-on.

Without Custom Whitelabel, each client plan keeps its normal branding rules. Remove Boei branding remains a separate client add-on where needed.

Set up your domain and email

Contact Boei before changing DNS records. We confirm which domain to use and the records needed for your environment. We also help confirm your SMTP settings. Do not copy DNS targets from an unrelated customer's setup.

Partners → Settings → Agency branding shows the settings available to your agency, including your logo, color, product name and branding text. Save your changes and check a client account using Log in.

A custom widget domain is a separate setup topic. See Custom domain for your widget.

Agency billing and DPA

If your agency has automatic billing, use Partners → Billing to buy Custom Whitelabel with your client plans on one subscription. See Manage agency billing.

Request your domain and email setup from Settings → Domain & SMTP. The agency DPA is under Settings → Data processing agreement.